We endeavour to process and dispatch all orders placed on weekdays before 2pm*. Orders placed after 2pm will be dispatched the following working day.
Any orders that are placed after 2pm on Friday and over the weekend will be dispatched on the Monday. Engraved items can be dispatched on the same day however photo and image items will require an extra 24hrs for production.
All items are dispatched with Royal Mail 24 hour, 48 hour, or Next Day delivery services. The delivery timeframes stated below for our saver, standard, and international services are estimated and cannot be guaranteed.
*Please note that during the festive period this may not always be possible.
Delivery Within The UK
5 Working Days (Estimated)
1-2 Working Days (Estimated)
Next Day Delivery
Guaranteed Next Day (Only on orders placed before 2pm Mon-Thu)
Please be aware that orders sent outside the UK can sometimes be subject to additional customs charges. The recipient is responsible for paying these fees.
Delivery Outside The UK
5 Working Days
7 Working Days
USA & Rest of World
10 Working Days
We offer a return policy on all non-personalised items. However, we cannot accept returns on engraved items - unless they were received faulty - as we’ve customised these pieces especially for you. We are only able to accept returns on items if they are sent back unworn and in their original packaging. Refunds are subject to an item being returned to us in the same condition as received.
Please Contact us to return any items.